F.A.Q.

Food & Drink | Parking & Vehicles | In Room Facilities | Checking In & Out | Children | Drying Room | Bikes | Dogs | Things to do | Finding us and Disabled Access | Other questions | Questions that are never asked but should be…

Food & Drink

Do I need to reserve a table for dinner in the bistro?

We strongly recommend that you do, as soon as you book, as we only have eight tables and we do get booked up in advance with non-residents.

Do you cater for vegetarian or special diets?

Yes we do, Please see our current menu, where vegetarian (V), Gluten Free (GF) and Dairy Free (DF) are clearly labelled.

Is there a dress code in the bistro?

Not at all, we are very relaxed, as long as you have some clothes on….

Is breakfast included in the room price?

No – it is a room only price. We run an A la Carte breakfast menu, which can be seen under the dining tab on this website, which gives you flexibility on what you would like to eat at breakfast.

Do you provide packed lunches?

Yes we do, for a small charge.

Can you provide flowers, fizz, wine etc in my room on arrival?

Yes we can. Please ask for more information.

Can we bring our own alcohol and/or takeaways into the hotel?

Unfortunately not, as we have a fully licensed Bistro in the hotel.

 

Parking & Vehicles

Do you have a carpark?

Yes, we have a small car park for residents and bistro guests. There is 1 allocated space per room.  An additional space can be pre booked for a small fee.

Can we park our car in the carpark and go for a walk before or after we Dine with you?

Unfortunately not, as we only have a small car park.

As residents, can we leave our car before or after we have checked in or out?

Sometimes this can be possible but please check with us first.

Can I charge my electric car on site?

Unfortunately we do not have the facilities to provide this service, but it is something we are looking in to. There is a fast charging service in Ambleside though.

Is there room to park my camper van or motor home

Unfortunately not.

 

In Room Facilities

Do you have hair dryers in the room?

Yes, each room has a hair dryer.

Do you have an iron and ironing board?

Yes, each room has an iron and ironing board.

Do you have Tea & Coffee making facilities in the room?

Yes, each room has these facilities with Tea, Coffee Decaf Coffee and UHT milk provided. Fresh milk or oat milk and additional Tea & Coffee can be purchased from the bistro.

 

Checking In & Out

Can we check in prior to 3pm or check out later than 10am?

Unfortunately not. We are a small family run hotel and the time between checkout at 10am and check in at 3pm is spent servicing the rooms and taking a well-earned break.

Can we check in after 9pm?

Unfortunately not, as we are not manned 24 hours a day.

 

Children

Is the Yan child friendly?

Yes, of course. Each room type can be tailored to suit your family needs.

 

Drying Room

Do you have a drying room?

Yes – Boots and wet clothing can be dried overnight. It is adjacent to our biomass boiler room and it is heated.

 

Bikes

Do you have a secure bike store?

Yes we do and it is heated.

Do you have washing facilities to wash my bike down

Yes – a hose pipe is just outside the bike store.

 

Dogs

Can we bring our dog?

Yes, by all means. Please book a pet friendly room when booking. Please note that dogs must be on a lead at all times within the public areas of the hotel and around the farm.

Can I bring more than one dog?

Unfortunately not. We only allow one dog per room.

Can I take my dog into the bistro?

Yes you can, as long as it is on a lead and under control at all times.

Do you provide towels to dry my wet dog?

Yes, we do.

 

Things to do

Do you have any information on things to do in the area?

Yes we do and we are also on hand to help with any suggestions.

Can we walk from the door?

Yes, there are plenty of walks straight from the door i.e. Fairfield, Helvellyn, Helm Crag, etc.

Do you have walking routes/maps we can borrow?

Yes, we have plenty of these and we can also advise on routes.

 

Finding us and Disabled Access

Can I use public transport to get to you?

Yes, please see more travel information here

Do you have directions, if I’m travelling by car?

Yes, please see more travel information here

Is there disabled access to the hotel?

Unfortunately, due to the nature of our property we do not have accessible rooms or wheelchair accessible rooms. Please just contact us directly if you have any questions regarding this.

 

Other questions

Can I buy Broadrayne Farm chicken and duck eggs?

Yes you can. Just ask one of us and we can sort some out for you.

What happens if we need to cancel?

Please see our cancellation policy within our terms and conditions here

Can I purchase gift vouchers?

Yes you can.  Have a look at our options to buy a gift voucher here.

 

Questions that are never asked but should be…

(Light hearted, but genuine situations we have encountered and the answer to all the questions below is "No")

Can I use your kitchen to cook my own food?

Can I bring a small fridge into my room to keep my own food and drinks cool?

Can I bring my friends, who are non-residents into the residents only lounge and have a party?

Can I sneak an extra person into my room without you knowing?

Can I bring both my children with me and allow them to sleep in one bed and only pay for one of them.

Can I book a non-dog friendly room and bring my dog?

Can I bring my cat?

Do you have a field I can graze my pony in?

Can I bring dogs with me but let them sleep in the car?

Can I let my dog sleep on the bed or the settee, particularly on the nice National Trust bed throws you have?

Can I keep my bike in my bedroom?

Can I click my fingers to get your attention in the Bistro?

After I check out of the hotel can I come back later in the day to use a shower?

Can I sit on your nice patio area and consume my own food and drink?

Can I bring my old blocked up hairdryer and nearly set fire to your place?