The Team
Lozza! (aka Lauren L) - Commercial Manager
Lauren joined us back in May 2021 as our Operations Manager, stepping into a brand new role to support the business while Jess headed off on maternity leave to have her first baby, Oscar.
It didn’t take long for her to become an essential part of the team, the calm, capable force behind the scenes who keeps everything turning just as it should.
Chances are, you’ve already been in touch with Lozza before your stay. She’s the friendly voice behind bookings, housekeeping and all the little details that make everything feel seamless. Known for her problem-solving magic, upbeat nature and always having a fresh set of jazzy nails, she brings both organisation and personality in equal measure. Originally from Manchester and now a fully fledged foodie after five years with us.
In summer 2025, Lozza headed off on her own maternity leave to welcome her beautiful baby boy, a role she’s taken to effortlessly. We’ve missed her hugely while she’s been soaking up that time, but we’re so excited to now welcome her back as our Commercial Manager, where she’ll be working her magic behind the scenes to make sure every stay feels thoughtful, relaxed and just that little bit special.
Lauren T (LT)
Lauren T joined us in summer 2020, originally part-time to help ease the admin load a couple of days a week. Safe to say, that didn’t last long. These days she’s involved in just about everything, keeping the office running like clockwork, keeping us all in check (especially Dave), and quietly making sure nothing slips through the net.
She’s as happy in the back office as she is stepping into a front of house role when needed, and brings a calm, can-do energy to whatever the day throws at her. A true foodie through and through, there isn’t a restaurant or café in the Lakes she hasn’t tried and she’s always the one to ask for a recommendation.
Work-life balance is very much her thing, and she lives by the rule, “Don’t come home from a holiday without another one booked.” Honestly, we couldn’t agree more.
Our wonderful LT is currently on maternity leave after welcoming her beautiful baby boy this year, who already had his passport sorted at just six weeks old and seems set to follow in her well-travelled footsteps.
Ella - Senior Chef
Ella joined us on the farm in September 2023 as a General Assistant, and it didn’t take long for her to find her place in the kitchen. She quickly discovered a real passion for food and hasn’t looked back since.
If there’s something sweet floating around the team, chances are it’s come from Ella. She’s well known for keeping sugar levels (and morale) high, and brings a brilliant energy to the team day in, day out.
Now stepping into her role as Senior Chef alongside Beth, Ella plays a huge part in keeping the kitchen running smoothly. From leading the team and training our newest recruits, to making sure every dish is prepped to perfection and service runs seamlessly from the pass, she’s across it all.
A true superstar with a sharp eye for detail and a love for doing things properly, Ella is very much at the heart of the kitchen.
Cristian - Chef (photo pending)
Cristian is the man behind your mornings.
Joined us in May 2025, Cristian has become an essential part of the team and a real pillar of our breakfast service. If it’s happening before midday, chances are Cristian is behind it. Cooking, prepping, serving, making coffee… he’s got it all covered.
Calm, steady and quietly brilliant at what he does, Cristian brings a reassuring presence to the kitchen and keeps everything ticking along just as it should. A father of two and a man of many layers, he’s also (apparently) a K-pop fan and has unintentionally become the face of a few of our more viral social media moments.
With a dry sense of humour and a knack for making mornings feel easy, Cristian is very much the one making sure your day starts the right way.
