The Team
Lozza! (aka Lauren L) - Commercial Manager
Lauren joined us back in May 2021 as our Operations Manager, stepping into a brand new role to support the business while Jess headed off on maternity leave to have her first baby, Oscar.
It didn’t take long for her to become an essential part of the team, the calm, capable force behind the scenes who keeps everything turning just as it should.
Chances are, you’ve already been in touch with Lozza before your stay. She’s the friendly voice behind bookings, housekeeping and all the little details that make everything feel seamless. Known for her problem-solving magic, upbeat nature and always having a fresh set of jazzy nails, she brings both organisation and personality in equal measure. Originally from Manchester and now a fully fledged foodie after five years with us.
In summer 2025, Lozza headed off on her own maternity leave to welcome her beautiful baby boy, a role she’s taken to effortlessly. We’ve missed her hugely while she’s been soaking up that time, but we’re so excited to now welcome her back as our Commercial Manager, where she’ll be working her magic behind the scenes to make sure every stay feels thoughtful, relaxed and just that little bit special.
Lauren T (LT)
Lauren T joined us in summer 2020, originally part-time to help ease the admin load a couple of days a week. Safe to say, that didn’t last long. These days she’s involved in just about everything, keeping the office running like clockwork, keeping us all in check (especially Dave), and quietly making sure nothing slips through the net.
She’s as happy in the back office as she is stepping into a front of house role when needed, and brings a calm, can-do energy to whatever the day throws at her. A true foodie through and through, there isn’t a restaurant or café in the Lakes she hasn’t tried and she’s always the one to ask for a recommendation.
Work-life balance is very much her thing, and she lives by the rule, “Don’t come home from a holiday without another one booked.” Honestly, we couldn’t agree more.
Our wonderful LT is currently on maternity leave after welcoming her beautiful baby boy this year, who already had his passport sorted at just six weeks old and seems set to follow in her well-travelled footsteps.
Ella - Senior Chef
Ella joined us on the farm in September 2023 as a General Assistant, and it didn’t take long for her to find her place in the kitchen. She quickly discovered a real passion for food and hasn’t looked back since.
If there’s something sweet floating around the team, chances are it’s come from Ella. She’s well known for keeping sugar levels (and morale) high, and brings a brilliant energy to the team day in, day out.
Now stepping into her role as Senior Chef alongside Beth, Ella plays a huge part in keeping the kitchen running smoothly. From leading the team and training our newest recruits, to making sure every dish is prepped to perfection and service runs seamlessly from the pass, she’s across it all.
A true superstar with a sharp eye for detail and a love for doing things properly, Ella is very much at the heart of the kitchen.
Beth - Senior Chef
Meet Beth. She joined Team Yan in September 2024 after an epic summer at Camp America, swapping the Lakes for… more lakes, just with a lot more sunshine and slightly fewer sheep.
Before that, Beth trained at Kendal College, where we first met her during one of our guest chef days. She later chose us for her work experience… and the rest is history.
From day one, Beth has brought energy, enthusiasm and a real love for hospitality. She’s the epitome of a rising star, with a natural flair for food and a brilliant attitude to match. And, crucially, she makes a cracking staff tea, which is an essential skill in this kitchen.
Now a Senior Chef alongside Ella, Beth helps lead the kitchen day to day, bringing fresh ideas, creativity and plenty of good humour to every service.
Emma - Assistant Operations Manager
The lovely Emma. She joined the farm as a General Assistant in November 2024 and took to it all like a natural, settling in from day one and quickly becoming a huge part of the team.
Stepping into the role of Assistant Operations Manager while Lozza was on maternity leave, Emma jumped in with both feet and never looked back. From housekeeping to hosting evenings in the bistro, there’s very little she can’t turn her hand to, and she does it all with calm confidence and a smile.
If there were a Yan Olympics, she’d be taking gold for keeping everything running like clockwork while being an all-round joy to have around.
We’ll be very sad to see Emma head off at the end of April as she starts her next adventure on the other side of the Lakes in her new home, but we know she’ll be just as brilliant wherever she lands.
Cristian - Chef (photo pending)
Cristian is the man behind your mornings.
Joined us in May 2025, Cristian has become an essential part of the team and a real pillar of our breakfast service. If it’s happening before midday, chances are Cristian is behind it. Cooking, prepping, serving, making coffee… he’s got it all covered.
Calm, steady and quietly brilliant at what he does, Cristian brings a reassuring presence to the kitchen and keeps everything ticking along just as it should. A father of two and a man of many layers, he’s also (apparently) a K-pop fan and has unintentionally become the face of a few of our more viral social media moments.
With a dry sense of humour and a knack for making mornings feel easy, Cristian is very much the one making sure your day starts the right way.
Phoenix - General Assistant (photo pending)
Phoenix joined us part-time in December 2025 while finishing her university degree and has quickly proved herself to be a bit of a secret weapon.
A true jack of all trades, she’ll jump in wherever she’s needed and get the job done, no fuss, no hesitation. From front of house to behind the scenes, Phoenix brings a calm efficiency to everything she does and somehow never seems to waste a moment.
Reliable, adaptable and always one step ahead, she’s exactly the kind of person every team needs… and we’re very glad she’s ours.
